The reasons to outsource are very simple ether You have a product or provide service, what You can offer to a large amount of Clients or You want to reach out to more people , but save money on workforce.
Does not matter witch one is the choice, but the reasons to outsource are very simple and plain.
Starting from saving money on getting a work force, that may not work for more then a couple of month, save on taxes and resources or other costs that may come up, but let me show You some hidden things that can help you to make up your mind for or against this option-
1) save time in finding the right person and training it (that actually goes together with saving money, because You can put all your concentration straight up for Your Client, instead of focusing on training someone)
2) You save up on costs, that include utilities, taxes, electricity and other sources the worker will use
3) You don't have to worry what to do if one or the other of the provided sources for work will break down (all devices)
4) You don't have to stop Your Project if Your chosen worker decides it is time to leave(and get back to the 1st point)
5) You increase effectivety of lead generation(this goes mostly out to Businesses that have to find a client arrange a meeting and go to it, instead Your manager can just focus on the Client he has to go to)
Some stereo types, that usually disturb people to choose Outsourced telemarketers:
1) They wont call in my name
2) I can not track how they do the job
3) they just do calls without understanding my specifics
4) the Price seems high and I don't understand where the money goes to
5) they may give away any information that is sensitive to my business.
Well no Outsourcing company names them self after introducing them to the client all the benefits are going straight to Your Business
The Client actually does not have the feeling that you are using an Outsourcing company
You can easily track the work of Your Project as most companies provide call recording, regular sum up for the project.
All Outsourcing companies (ok , not all but most will get into Your company as a shadow, to provide a service as excellent as Yours so, that the Client whom we reach out would not even get the slightest idea that we are not part of the big organ)
The Price is high, only if You just look up with a quick view, if You look closer and calculate the original cost it would cost you to employ someone inside Your company instead of Outsourcing, You will come to realize, that You may save up up to 30%-40% of the original cost of what You would spend.
No Outsourcing company can dissapier, because You are legally signed together with a contract
And by calculating on how much income will increase if You allow Your agents to concentrate on already ready meetings, You will have to admit, that the sums will put a smile on Your face at the end of the day.
Because, to do cold calling is one of the most Physiologically difficult thing to do and to learn. Because, You have to hear that small negative Word -No! 90% more then something good, and that can actually drastically decrease the effective of Your own worker. think about it!- Do You want to provide a good and friendly service/product and have a comfortable environment, or just use Your workers as Donkeys?
Wednesday, January 15, 2014
Tuesday, January 14, 2014
The New Mecca of Outsourcing?
Good Day!
As said most of my posts will be linked with my job. So now I want to give away some information.
Those who are in Business and have a need of Outsourced work stuff (Soon I will also write why to Outsource in total,) know, the Mecca of Offshore Outsourcing is in India, China and Philippines, but what is that a lot of People don't know, is that the Baltics are a rising star in Outsourcing, Estonia is listed as the 11th top destination, Lithuania 14, and see what they say about Latvia on they 13th top destination where to outsource- Lativa and some other European countries engaged in a process of "internal devaluation", cutting wages and expenditures, and as a result were able to offer highly competitive cost structures.- http://www.rediff.com
but wait there is more- About Latvia
As said most of my posts will be linked with my job. So now I want to give away some information.
Those who are in Business and have a need of Outsourced work stuff (Soon I will also write why to Outsource in total,) know, the Mecca of Offshore Outsourcing is in India, China and Philippines, but what is that a lot of People don't know, is that the Baltics are a rising star in Outsourcing, Estonia is listed as the 11th top destination, Lithuania 14, and see what they say about Latvia on they 13th top destination where to outsource- Lativa and some other European countries engaged in a process of "internal devaluation", cutting wages and expenditures, and as a result were able to offer highly competitive cost structures.- http://www.rediff.com
but wait there is more- About Latvia
Latvia, in the heart of Northern Europe, has recently experienced a growing interest from the foreign companies wanting to outsource their services to Latvia. Scandinavian companies have been actively opening new shared services centers for accounting, human resources and IT services (Statoil Fuel and Retail, Tieto, DnB, SEB etc.)
Did you know, Latvia....
- Is rated 13th in the world by financial attractiveness, people skills and availability, and business environment. This is above countries like Poland, Bulgaria and Lithuania - A.T.Kearney Global Services Location Index 2011
- Has the 3rd lowest corporate tax rate in the EU
- Is ranked 4th globally for High Broadband Connectivity - State of the Internet report Q1 2013 by Akamai
Furthermore, while the Central European countries are struggling to accommodate further outsourcing projects, Latvia's up and coming outsourcing sector offers companies room to grow.- http://www.noa.co.uk
What do I want to say?
Most people follow the leader Principe and do what is " cool" in other words, The Big companies, Choose India , China and Philippines, because they are well known, people already know it, and that gives them a feeling of being more safe. this is the reason why the Baltics for example are just on the 11th, 13th and 14th destinations on Global Outsourcing. It is not about that that we give bad services, or that we are under educated or anything else, People are Just afraid. And I want to change it!
We provide as good as, not to mention actually better services then the top 3 countries, and the costs are still low. If you where thinking of outsourcing, then why not contact some BPO companies in the Baltics ?
Introduction
As said My name Is Santa Chioma,
I am a project manager at CatekCapital Outsourcing, I am mentioning this only because, there will be a lot of posts that go together with my field and my work. So don't mind it if You came for some kinda information about Banking or so , but You are welcome, to read my thoughts and posts, and maybe "take a bite " also for You!
People who are lawyers are easily categorized as people who can do everything!Same goes for People who had a foot into Outsourcing.
it is not always the most grateful Job or prestige , but it will give you some heck of experience. Just take it as it is and the things the Job gives You!
So did I! I started my career at a normal BPO company, doing a lot of projects, and learning some life lessons, what I can use every day. I am grateful and give my Respect to my ex-supervisors and employers.
I started from the bottom with less then a minimum wage , I sold food - supplements, but I worked my self up to a level, where I got a recognized name between clients. I took all loses , all experiences, all what the job was giving me, to form my own ideas, strategies and possibilities, and I understood, I have to change the market, and make people realize some things. Starting from me as an outsourcer to the Potential Clients.
So keep up and follow me, to get up to date about the market, benefits, the whys and hows , reasons and planing, fall and rising in the Business world!
I am a project manager at CatekCapital Outsourcing, I am mentioning this only because, there will be a lot of posts that go together with my field and my work. So don't mind it if You came for some kinda information about Banking or so , but You are welcome, to read my thoughts and posts, and maybe "take a bite " also for You!
People who are lawyers are easily categorized as people who can do everything!Same goes for People who had a foot into Outsourcing.
it is not always the most grateful Job or prestige , but it will give you some heck of experience. Just take it as it is and the things the Job gives You!
So did I! I started my career at a normal BPO company, doing a lot of projects, and learning some life lessons, what I can use every day. I am grateful and give my Respect to my ex-supervisors and employers.
I started from the bottom with less then a minimum wage , I sold food - supplements, but I worked my self up to a level, where I got a recognized name between clients. I took all loses , all experiences, all what the job was giving me, to form my own ideas, strategies and possibilities, and I understood, I have to change the market, and make people realize some things. Starting from me as an outsourcer to the Potential Clients.
So keep up and follow me, to get up to date about the market, benefits, the whys and hows , reasons and planing, fall and rising in the Business world!
Subscribe to:
Comments (Atom)